What We Do
At its core, our work is simple. We deliver insights to help cultural and creative sector clients answer the questions that matter, build strategies for the future, and measure impact in ways that can be seen and shared. Whatever your project, we make sure that the work isn’t just done – but that it’s nuanced, practical, and actionable.
Our Services
Our services are as varied as the clients we work with. From feasibility studies to sector strategies, we deliver cultural and creative projects of every size and scope:
- Asset/GIS Mapping
- Benchmarking and Assessment
- Business Planning
- Culture Plans
- Digital Readiness Assessments
- Digital Strategies and Implementation
- Economic Impact Assessments
- Facility Planning
- Feasibility Assessments
- Financial Modelling
- Industry Profiles
- Municipal and Regional Plans
- Policy Support
- Program Design, Evaluation, and Implementation
- Program Evaluation
- Public and Interest-Holder Engagement
- Research Studies
- Sector Development Strategies
- Social Impact Assessments
- Strategic Plans
- Tax Credit Design and Implementation
Our Approach
Every project is different, but the way we approach our work is consistent: with clarity, curiosity, and a focus on what matters. Here’s what you can expect when you work with us – always tailored to meet your specific needs:
Discovery
We start by listening and getting to know you, your context, and your goals. Discovery sets the stage for work that’s informed and grounded in reality.
Research And Engagement
We gather the evidence and perspectives that matter most – through data collection, conversations, and collaboration – so that decisions are rooted in insight, not guesswork.
Sense-making
We connect the dots. By analyzing the data and perspectives we’ve collected, we turn complexity into clarity to provide practical ways forward.
Reporting
Designed for use, not for shelves – our reports are clear and built to help you act. As a trusted third-party, we provide a neutral perspective based on evidence.
Our Areas Of Expertise
Our experts cover a wide range of cultural and creative fields. Whether you’re an organization, government body, association or agency – we can help. Explore the areas where we do our best work.
Culture and Communities
We support local governments, cultural organizations, post-secondary institutions, and public-sector funders as they plan for the future of arts, culture, and local development. Our work combines research, engagement, and strategic planning to help leaders navigate change and respond to evolving community needs.
Culture and CommunitiesCultural Spaces and Places
We work with public, private, and non-profit partners to plan and deliver the infrastructure and facilities that anchor cultural and creative life. Our work helps clients make sound, long-term investment decisions and bring forward spaces that are community-informed, financially sustainable, and built to last.
Cultural Spaces and PlacesDigital Platforms
We work with the world’s leading digital platform companies and a wide range of organizations to support digital transformation and clearly articulate economic and social impact. Our work spans impact analysis, digital strategy, and policy advice – helping inform decisions from organizational to sector levels.
Digital PlatformsFestivals and Events
We work with cultural festivals, industry showcases, exhibitions, and major cultural tourism events to articulate the value they generate. From audience and market analysis to impact assessment, site assessment, and strategic planning, we help these institutions plan with confidence for the long term.
Festivals and EventsGalleries, Libraries, and Museums
We work with galleries, libraries, and museums to measure, communicate, and strengthen the value they bring to communities. We equip these institutions with evidence needed to support decision-making, helping them adapt to change, plan for the future, and deliver on core mandates.
Galleries, Libraries, and MuseumsGlobal Development
We work with governments, funders, institutions, and communities to connect the culture and creative industries to inclusive and sustainable economic development. Through research, policy, and impact analysis, we help address inequities, build capacity, and strengthen long-term resilience – strengthening cultural systems all over the world.
Global DevelopmentMusic
We work across the music ecosystem from live performance and recording to the places and policies that shape the industry. Working with governments, funders, music organizations, membership organizations, and venue operators, we demonstrate impact, answer pressing research questions, and help create the conditions for a thriving music industry.
MusicScreen Industries
We equip screen industry leaders with data, analysis, and strategic insight to navigate complex economic and regulatory environments. From tracking industry trends to shaping strategies, programs, and policies, we support clear, evidence-based decision-making across film and television.
Screen IndustriesVideo Games
We work with game studios, governments, and industry partners to strengthen video game ecosystems and unlock their full economic, social, and cultural value. Through ecosystem analysis, strategy development, impact assessment, and program design, we bring expert insight and clarity to shape the future of the global games industry.
Video Games